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November Informatics Spotlight Report

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What you need to know about the Roper Hospital IDF Cutover

WHAT IS HAPPENING: The network team will be replacing network switches in a few remaining IDF closets at Roper Hospital during the week of November 16 – 18, 2021.  Below is the detailed schedule.

WHO IS IMPACTED:  Clinical and non-clinical teammates in impacted areas at Roper Hospital

WHY:  As part of the Infrastructure Modernization Program, we have been improving resiliency of our infrastructure by replacing aging network switches in each closet of all campuses with current, supported hardware.  A small number of IDF closets at Roper were not included in the primary cutover in December 2020/January 2021.

WHEN: Nov. 16 – 17


  • Clinical Teammates should be prepared for downtime procedures for the night their area is affected.
  • Applications support teammates who are on call on cutover nights should be aware of the schedule in the event of any impacts to the devices as they are brought back up.
  • IT Service Desk should be aware of this schedule and be prepared for the potential for calls/tickets from Roper Hospital on mornings following cutovers.
  • Teammates calling the impacted areas will need to use the red emergency phones during the cutover, as the desk phones are impacted by the downtime.
  • The nurse supervisor on duty each night will be the escalation point between clinical staff and the IT team.

ADDITIONAL INFORMATION:   Resources from our vendor partner, Encore, will be onsite the day before each cutover to complete prep work.

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Kathy Smith, a nationally recognized strategic leader from Johns Hopkins Medicine, has been chosen as Roper St. Francis Healthcare’s chief marketing and digital officer, a new senior-level position that elevates the importance of marketing and communications for the system’s future growth. [Read more…]

Find out if you qualify for the bonus and PTO

For a full-time teammate to receive the $400 payment or a part-time teammate to receive the $200 payment, you must be:

  • hired on or before Aug. 2, 2021
  • working full-time or part-time as of Oct. 10, 2021
  • in good standing
  • employed at the time of payment (not in notice period of resignation)

To receive the “Oh Happy Day” PTO, you must be:

  • hired on or before Aug. 2, 2021
  • working full-time or part-time for the pay period beginning Nov. 21, 2021
  • employed at the time of award (not be in notice period of resignation)

* does not apply to executives or physicians