Effective Nov. 30, 2023, the virtual support call link will change (see below).

Virtual Support Sessions are held every Thursday from 12-2 p.m. ET

  • Note: These meetings are for managers, timekeepers and schedulers only. Teammates must contact their manager or open a Help Desk ticket if they have questions or need assistance.

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Scheduling Reminders and Quick Tips for Staff

Meal Break_Attestation

FAQs mobile punching


Recording: Manager Playbook Review

Timekeeping, Basic Scheduling & Attendance Part 1 – PowerPoint

Timekeeping, Basic Scheduling & Attendance – Part 1 Video

Timekeeping, Basic Scheduling & Attendance Part 2 – PowerPoint

Timekeeping, Basic Scheduling & Attendance – Part 2 Video

Advanced Scheduler Extended Training – Video


Payrule Guide

NEW (March 21) Department crosswalk Infor to WorkDay

Manager Playbook Guide



Updating Scheduling Contexts – VIDEO (September 2022) 

Updating Scheduling Contexts – PDF (September 2022)

Requesting Open Shifts (July 2022)

Requesting to Self-Schedule (December 2022)

Creating Open Shifts Manually (August 2022)

Workload Coverage Counts

The Staffing Dashboard

The Schedule Generator

SMS Shift Fill

Reviewing & Updating Teammate Availability


Requesting to Swap Shifts

On-Call Schedules

Dimensions Self-Service

Clearing Caches in Chrome

Shift Templates

Requesting Time Off

Infographic_The Time Clock

Logging into UKG Workforce Dimensions


Punch Maps


Stipend Paycode Exempt

Managing Teammate Requests


Creating Outlook Rules

Auditing Schedules & Timecards

Creating Hyperfind Queries


Creating Hyperfind Queries

Nursing Supervisor Secondary Mgr Role

New Hire PTO Request


Dataviews & Reports

NEW (December 2022) Scheduling Basics

Adding Shifts & Pay Codes to the Schedule

Removing Preloaded Schedules

Schedule Patterns

The Quick Action Toolbar


SMS Shift Fill FAQ

Punching in Dimensions

Approving your Timecard

Updating Your Availability

Submitting Corrections for Manager Approval

NEW (March 2023) Adding our personal mobile phone


Approving Time Off

Pending Timecard Changes

Timekeeping Basics


Adding Historical Infractions

Manager and Timekeeper Attendance Views and Notifications

Forgiving Past Infractions

NEW (March 2023) Tracking attendance on the schedule and timecard

Viewing Attendance Balances

NEW (March 2023) Pay Codes Cascade (Call offs)


What’s happening with timeclocks?!

UKG successfully launched

How to sign up for UKG training

Why are we implementing UKG?

Timing around UKG Go-Live

Advanced Scheduler Dept List – Phase 1 and 2

How to get credit for completing UKG training modules

UKG Flyer

Charleston Oncology forges new relationship with RSFH to create comprehensive cancer care network

One of the area’s largest oncology practices offering innovative cancer care and clinical trials has entered into a new relationship with Roper St. Francis Healthcare that will benefit patients and staff.

[Read more…]

Take this Epic survey by April 29

[Read more…]

Epic Ambulatory Training signup is happening now

Epic Ambulatory training begins May 23 and classes for the Go- Live training event are currently posted in NetLearning for sign up.

Available courses are listed in the Ambulatory Course Catalog. [Read more…]

UKG Dimensions successfully launched at midnight Saturday

RSFH successfully went live with UKG Dimensions at midnight on Saturday night. Yay! All punches and timekeeping will now be maintained this platform. All time clocks should be fully functional. 

[Read more…]

Everything you need to know about replacing Avreo as we convert to Epic

Avreo, our third-party PACS (Picture Archive and Communication System), will be replaced as part of our conversion to Epic, our new electronic medical record. [Read more…]

What’s happening with timeclocks?!

In preparation for our UKG Dimensions go-live, we are updating timeclocks to function within the new system. [Read more…]

How and why to download the UKG app

All teammates and leaders are encourage to download and enroll in the UKG mobile app. [Read more…]

UKG Dimensions is now live for RSFH managers & schedulers

UKG is now live for RSFH managers & schedulers. [Read more…]

How to get credit for completing UKG training modules

Download a PDF of the information below. [Read more…]