VIRTUAL SUPPORT
Virtual Support Sessions are held every Thursday from 12-2 p.m. ET
- Note: These meetings are for managers, timekeepers and schedulers only. Teammates must contact their manager or open a Help Desk ticket if they have questions or need assistance.
ARTICLES
Scheduling Reminders and Quick Tips for Staff
WEBINARS
Recording: Manager Playbook Review
Timekeeping, Basic Scheduling & Attendance Part 1 – PowerPoint
Timekeeping, Basic Scheduling & Attendance – Part 1 Video
Timekeeping, Basic Scheduling & Attendance Part 2 – PowerPoint
Timekeeping, Basic Scheduling & Attendance – Part 2 Video
Advanced Scheduler Extended Training – Video
GUIDES
NEW (March 21) Department crosswalk Infor to WorkDay
JOB AIDS
FOR ADVANCED SCHEDULERS
Updating Scheduling Contexts – VIDEO (September 2022)
Updating Scheduling Contexts – PDF (September 2022)
Requesting Open Shifts (July 2022)
Requesting to Self-Schedule (December 2022)
Creating Open Shifts Manually (August 2022)
Reviewing & Updating Teammate Availability
FOR EVERYONE
Logging into UKG Workforce Dimensions
FOR MANAGERS
Auditing Schedules & Timecards
Nursing Supervisor Secondary Mgr Role
FOR SCHEDULERS
NEW (December 2022) Scheduling Basics
Adding Shifts & Pay Codes to the Schedule
FOR TEAMMATES
Submitting Corrections for Manager Approval
NEW (March 2023) Adding our personal mobile phone
FOR TIMEKEEPERS
ATTENDANCE
Manager and Timekeeper Attendance Views and Notifications
NEW (March 2023) Tracking attendance on the schedule and timecard
NEW (March 2023) Pay Codes Cascade (Call offs)
ARCHIVE
What’s happening with timeclocks?!
How to sign up for UKG training
Advanced Scheduler Dept List – Phase 1 and 2
Smartphone app- needs a Tenant URL- will that be provided? how?
https://bonsecoursmercyhea-SS1.prd.mykronos.com
what is the URL for mobile devices, Have downloaded app, unable to enter
https://bonsecoursmercyhea-SS1.prd.mykronos.com
I understand this is a link to where we can go but what URL do we use for the app? This code does not work for the app.
Is there a url link that we can type on the computer to clock in and out and put in PTO?
Did you try this? https://bonsecoursmercyhea-ss1.prd.mykronos.com/#/